Homestead Health Care is seeking a Manager in Sterling Heights, MI
The Manager acts as a key point of contact for individual residents, business leaders, managers, and families for residents to ensure that company goals and milestones are met. The Manager will communicate with individuals at various levels to ensure a great customer service experience and a personalized touch.
This is a working manager position; you will be working on the floor as well!
Responsibilities:
- Work with the families, management staff, office staff, and care staff in all aspects of operations, including setting priorities and job assignments.
- Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary.
- Assess client's care needs and complete contracts with them accordingly.
- Manage budgets. Monitor labor costs, accounts receivable, accounts payable, and payroll.
- Promote occupancy and revenue growth.
- Demonstrate independent judgment and discretion, problem-solving, and thinking outside the box.
- Interview, make hiring recommendations, and orient new staff.
- Schedule and reschedule staff.
- Cover shifts, provide care as needed, and ensure safe staffing at all time.
- Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.
- Communicate and enforce policies and procedures.
- Rotate weekends while also rotating being on-call for staffing.
Requirements:
- Experience with leading a senior living community.
- Able to be on call and work weekends and holidays as needed.
- Proven leadership and communication skills.
- Proficient with Microsoft Office applications.
- Ability to provide personal care for residents when needed.
Benefits:
- ROOM FOR GROWTH.
- PAID TIME OFF.
- Paid orientation and training.
- Medical, dental, and vision for full-time employees.